FREEPHONE 0800 170 1840 or TEXT 0755 7654 333|gold@dawsonandbriant.co.uk

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How will I receive my money?

Do not worry about "how will I receive my money". We will send you your money however you would like to receive it and you do not need to have a UK bank account to use Dawson & Briant’s service. • Cash* • Cheque • Paypal • Bank Transfer *please note that cash will require

By | 2016-12-01T12:21:04+00:00 February 8th, 2013|FAQ|Comments Off on How will I receive my money?

I have lots of gold and jewellery which doesn’t seem to have a hallmark, is it real?

Don’t worry; we test all un-hallmarked gold to see if there is any precious content free of charge. If there is, of course we will value it for you and let you know the worth. We must advise you that when testing unmarked gold, there will be a mark/damage left on the item tested. Certain

By | 2016-11-26T19:41:22+00:00 February 8th, 2013|FAQ|Comments Off on I have lots of gold and jewellery which doesn’t seem to have a hallmark, is it real?

Why don’t you only use scales and calculators to value gold and jewellery?

We’ve been providing this service to customers for 175 years and we truly believe that by using an Expert for valuation you will ALWAYS get a better value than by just using a calculator. Our Team of Experts values each piece individually, for weight, content and carat and resale consideration of your items, only for

By | 2016-11-26T19:42:30+00:00 February 8th, 2013|FAQ|Comments Off on Why don’t you only use scales and calculators to value gold and jewellery?

How will I know when you have received my items/valuables?

While your parcel is in transit, you can track it using the Royal Mail Special Delivery service which will show you where it is at every step of the way. Once your parcel has arrived safely at our office we will send you an “acknowledgment of receipt” through your preferred method, as stated on the

By | 2016-11-26T19:44:10+00:00 February 8th, 2013|FAQ|Comments Off on How will I know when you have received my items/valuables?

I want to send some of my jewellery and other valuables to you – what can I send please?

We will value all of your gold, silver and platinum, jewellery and watches even if damaged or broken, hallmarked or not, regardless of condition. We also want to buy quality, select branded watches that are not necessarily precious metals, as long as these watches are accompanied with appropriate paperwork/box and can be suitable for re-sale

By | 2016-11-26T19:45:10+00:00 January 30th, 2013|FAQ|Comments Off on I want to send some of my jewellery and other valuables to you – what can I send please?

Why don’t you provide a pack to send out valuables like other companies similar to you?

We don’t send out packs/kits to you because we don’t want to charge you anything extra or deduct the cost of these packs from any offers. Therefore we are able to avoid any additional extras which is another reason why people choose us – because they trust us with no other “hidden” charges.

By | 2016-11-26T19:46:01+00:00 January 30th, 2013|FAQ|Comments Off on Why don’t you provide a pack to send out valuables like other companies similar to you?

How safe is it to send valuable items in the post?

It is safe to send your items to us using the Royal Mail BUT we ask you to insure your items for £500 minimum. If you believe your items to be worth more than that amount, please take out additional insurance under the guidance of the Post Office. This way you can feel comfortable that

By | 2016-11-26T19:47:07+00:00 January 30th, 2013|FAQ|Comments Off on How safe is it to send valuable items in the post?

What makes DB Gold better than other gold buying companies?

We have been in the business since 1840 and built up a good reputation by respecting our customers by ALWAYS giving correct genuine offers and a good service. We never have any dubious hidden costs or charges and we have always allowed our customers to receive as much as possible in 'their pockets'. D B

By | 2016-11-26T19:48:10+00:00 February 15th, 2012|FAQ|Comments Off on What makes DB Gold better than other gold buying companies?