It is safe to send your items to us using the Royal Mail BUT we ask you to insure your items for £500 minimum. If you believe your items to be worth more than that amount, please take out additional insurance under the guidance of the Post Office. This way you can feel comfortable that if, on the rare occasion, your parcel goes missing then you are covered.
We also ask you to send your items using only Royal Mail Special Delivery – see T&Cs and keep your proof of postage. This means that you can track your items right the way through the system up to when we receive and sign for the parcel. We will then send you an acknowledgment of receipt through your preferred method (text, email or telephone call) as stated on the form you enclosed with your parcel.